Privacy Policy

We may collect the following types of information when you visit our website or contact us for wholesale inquiries: • Personal identification information (name, email address, phone number, company name) • Business information relevant to wholesale transactions (company registration, industry type) • Technical data (IP address, browser type, referring pages, time of visit) • Communication records when you contact us via email or our contact form We collect information only when you voluntarily submit it to us or when it is automatically generated by your use of our website.

Global House of Tools uses collected information for the following purposes: • To process and respond to wholesale inquiries and quote requests • To send product catalogs, pricing updates, and order confirmations • To improve our website and customer service experience • To communicate promotional offers, new products, and industry updates (with your consent) • To comply with legal obligations and protect our business interests • To verify business credentials for wholesale account approval We will never sell, trade, or rent your personal information to third parties without your explicit consent, except as required by law.

We implement industry-standard security measures to protect your personal and business data: • SSL/TLS encryption for all data transmission • Secure server infrastructure with regular security audits • Restricted access controls — only authorized personnel handle customer data • Regular data backup and disaster recovery procedures • No storage of payment card data on our servers (processed by PCI-compliant providers) While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and take appropriate precautions on your end.

Our website uses cookies and similar tracking technologies to enhance your browsing experience: • Essential cookies: Required for the website to function properly • Analytics cookies: Help us understand how visitors use our site (Google Analytics or similar) • Preference cookies: Remember your settings and customizations You may disable cookies in your browser settings; however, some features of our website may not function correctly as a result. We do not use cookies for cross-site behavioral advertising.

We may share your information with trusted third parties only as necessary: • Logistics and shipping partners to fulfill wholesale orders • Payment processors for secure transaction handling • Cloud service providers for website hosting and data storage • Analytics platforms to monitor website performance All third-party partners are contractually required to maintain the confidentiality and security of your information and may not use it for any purpose other than those specified.

As a user of our website and services, you have the following rights: • Access: Request a copy of the personal data we hold about you • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your personal data (subject to legal obligations) • Opt-out: Unsubscribe from marketing communications at any time • Portability: Receive your data in a structured, machine-readable format • Restriction: Request that we limit how we process your data To exercise any of these rights, please contact us at contact@globalhouseoftools.com. We will respond within 30 days.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including: • Active customer accounts: Duration of the business relationship plus 7 years • Inquiry records: 3 years from last contact • Transaction records: As required by applicable tax and commercial law (typically 7 years) • Marketing preferences: Until you opt out or request deletion After the retention period expires, data is securely deleted or anonymized.

Our website and wholesale services are intended for business professionals and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at contact@globalhouseoftools.com and we will promptly delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will: • Post the updated policy on this page with a revised "Last Updated" date • Send email notification to registered customers (where feasible) • Display a banner or notice on our website Your continued use of our website after changes are posted constitutes acceptance of the revised policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer: Global House of Tools Email: contact@globalhouseoftools.com We are committed to resolving any privacy concerns promptly and transparently. All privacy-related inquiries will be addressed within 30 days of receipt.